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Affiniti is more than a solutions provider—we’re a partner that fuels your growth by bridging the gap between technology and meaningful customer engagement.
From our cutting-edge CRM systems to ethical collections and loyalty solutions, we design tools that adapt to your unique challenges and deliver measurable results.
With a focus on providing customized solutions to meet the needs of individuals, SMEs, and corporates, HNB Finance has established a strong presence in the market. As of 2023, HNB Finance has served over 275,000 customers across the country and continues to expand its reach through a network of branches and digital channels. Affiniti CollectMate and Affniti CRM continue to assist their business growth with intelligent technologies.
Intro:
End-to-End Collection and Recovery Management of lending portfolio
Scope:
Deployment – On-premise
Number of users – 150+
Portfolio Criticality – 275,000 Contracts
The state-owned housing bank, HDFC uses Affiniti CollectMate to harness the benefits of our intelligent technologies in managing its receivables. Borrowers scattered all over the country are ubiquitously monitored by our solution resulting in drastically improved collections and positive bucket movements.
Intro:
End-to-End Collection and Recovery Management of lending portfolio
Scope:
Deployment – On-premise
Number of users – 150+
Portfolio Criticality – 100,000 Contracts
Established in 1982, MBSL has built a strong reputation for its innovative and customer-focused approach and has a network of 46 branches across the country. With a customer base of over 300,000, MBSL serves a diverse range of clients with the assistance of Affiniti CollectMate, including small and medium-sized enterprises, and large corporates, and offers products and services such as savings and deposit accounts, loans, and wealth management solutions.
Intro:
End-to-End Collection and Recovery Management of lending portfolio
Scope:
Deployment – On-premise
Number of users – 100+
Portfolio Criticality – 150,000 Contracts
Citizens Development Business Finance PLC (CDB) is a multi-award winning financial institution with a history of over twenty-five years, ranked within the top five largest licensed financial institutions among 46 Non-Banking Financial Institutions (NBFI) in Sri Lanka, that incorporates the benefits of Affiniti CRM.
Intro:
Automated Lead Harvesting to Sale funnel management of entire salesforce
Scope:
Deployment – Client Virtual Private Cloud
Number of users – 1300
Sampath Bank PLC, the bank at the forefront of digital transformation initiatives uses Affiniti CollectMate. Our solution enables the automation of data consolidation from dispersed systems to improve collection efficiency. This is a time-tested implementation and a classic case for co-creation.
Intro:
End-to-End Collection and Recovery Management of lending portfolio
Scope:
Deployment – Enterprise on-premise
Number of users – 200+ users
Portfolio – 500,000 Contracts being monitored daily
We understand that every business is different. That’s why our platforms are tailored to meet the unique needs of industries like finance, insurance, and more.
Your customers are at the heart of everything we do. Whether it’s building long-term loyalty or improving collections, we focus on solutions that enhance customer trust and satisfaction.
Affiniti’s tools prioritize compliance and integrity while enabling you to scale operations efficiently. Grow your business while staying true to your values.
At Affiniti, we’re committed to building relationships—not just transactions. We help you succeed by focusing on what truly matters: your customers, your growth, and your future.
