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At the forefront of technological progress, we collaborate with leading institutions to bring cutting-edge solutions to our customers.
Our commitment to innovation ensures streamlined processes, enhanced efficiency, and superior service delivery.
Streamline interactions, automate workflows, and manage leads effortlessly with our cloud-based CRM. Affiniti CRM helps you build stronger relationships and drive value in every interaction.
Tailored to Your Needs
Comprehensive lead and contact management.
Automation-driven workflows for enhanced customer support and ticket management.
Advanced analytics and customizable dashboards to make informed decisions.
Hassle-free third-party integration.
CollectMate redefines debt collection by combining advanced analytics with AI-powered automation. Our platform is built to optimize recovery rates while maintaining compliance and enhancing operational efficiency.
Why Choose CollectMate?
Accelerate recoveries with automated workflows.
Real-time alerts for SLA violations and smart escalation mechanisms.
Deep insights into recovery performance with customizable reporting.
With Loyalty, transform your customers into lifelong advocates. Our platform offers businesses the tools to design personalized loyalty programs that reward engagement and drive retention.
Enhance Customer Loyalty with
Customizable reward systems that align with customer preferences.
AI-powered insights to identify and nurture top customers.
Automated campaigns designed to boost customer retention and engagement.
Doxmate DMS simplifies document handling by automating workflows, centralizing file access, enhancing security, and eliminating paper clutter—improving productivity across teams and departments.
Smarter Document Handling, Simplified:
OCR, barcode processing, and automatic indexing for easy document organization
Full support for multiple file formats (PDF, DOCX, JPEG, and more)
Seamless integration with your existing systems for smooth data transfer
BizFlow transforms paper-heavy, manual processes into smart, digital workflows. Whether you’re managing approvals, routing tasks, or tracking compliance, BizFlow helps your teams work smarter—not harder. Built into Doxmate, it delivers seamless document-centric process automation without the usual complexity.
Designed for Modern Operations:
Visual drag-and-drop builder for no-code workflow creation
Smart routing, role-based task assignment, and deadline-driven alerts
Real-time dashboards, audit logs, and exportable reports for full transparency
Native integration with Doxmate DMS and support for ERP, HR, CRM systems
E-Lottery transforms the way operators manage digital lotteries. From ticket sales to results processing, everything is automated to ensure efficiency, security, and scalability. E-Lottery delivers a seamless experience for both operators and players, boosting revenue while maintaining full control.
A Complete Lottery Solution:
Multi-channel ticket sales via SMS, mobile apps, and web
Automated ticket creation, result publishing, and instant claims processing
Real-time analytics and fraud prevention tools for secure operations
Seamless integration with existing Lottery Management Systems (LMS)
Attracting good customers and retaining them are no easy tasks for any organization. Given the intensity of competition, ever changing customer demands and the need for maintaining service quality, customer relationship management has become complex and crucial. Affiniti CRM with their proprietary algorithms enables firms like ours to see a higher ROI in all sales and marketing activities. They made the real noticeable impact on our CRM process with their innovative use of technology.
To be efficient, use of modern technology is essential and it is exceptionally effective in challenging times. We at MBSL use Affiniti Collection & Recovery software to harness cutting-edge digital technologies in delinquency management by streamlining & automating receivables management.
We’re not just a tech provider—we’re your growth partner. At Affiniti, we create smart solutions that streamline processes, connect you with customers, and drive real results. From CRM to smarter debt recovery and building loyalty, we help businesses work faster, smarter, and more efficiently.
Let’s work together to build a future where your success isn’t just a goal—it’s a given.
At Affiniti, we transform business operations through innovative, tailored solutions. Our products—CRM, CollectMate, and Loyalty—are designed to drive efficiency, foster deeper customer connections, and spark growth.
Revolutionizing financial services with secure and customer-centric solutions.
Empowering insurers with tools to deliver faster, smarter, and more reliable services.
Empowering telecom with scalable solutions, automation, and efficiency.
Smarter service management with secure, scalable solutions to enhance relationships, revenue.
We’re here to assist you with any inquiries.
Whether you’re exploring Affiniti’s solutions, have a question, or need support, our team is here to assist. Reach out, and we’ll respond promptly.
