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Proactive Recovery: Spot potential payment risks early with Early Warning Signals (EWS) and machine learning-based Probability of Default (PoD).
Reactive Recovery: Automate bucket movement, account allocation, and ensure efficient follow-ups with the “one customer, one call” approach.
Seamlessly transfer accounts to legal workflows for overdue payments.
Monitor case progress and document transitions directly from the platform.
Track statuses like “Promised to Pay” or “Not Responding” with configurable dispositions and real-time updates.
Keep a complete history of all recovery actions, ensuring transparency and accountability.
Improve cash flow by boosting roll rates 5% with AI-driven collections.
By utilizing sophisticated AI and machine learning algorithms, Affiniti CollectMate can scrutinize customer behavior patterns and pinpoint the optimal collection techniques that enhance the efficiency of the collections process.
Affiniti CollectMate eliminates the need for manual intervention in the collections process, improving efficiency and reducing errors.
Affiniti CollectMate ensures a positive cash flow impact by preventing negative cash flow, thanks to its accurate and efficient collections management.
Affiniti CollectMate improve Average Handling Time (AHT) by 50%, reducing the time and cost associated with collections.
Affiniti CollectMate’s advanced algorithms achieve an accuracy rate of over 80% in predicting future loan defaults, allowing businesses to proactively treat potential delinquencies and improve collections performance.
With its AI and machine learning capabilities, Affiniti CollectMate guarantees a roll rate improvement of 5% or more, leading to increased collections and improved cash flow.
Affiniti CollectMate includes structured legal case management capabilities, enabling businesses to efficiently manage and resolve legal cases related to collections, leading to reduced legal costs and improved collections performance.
Affiniti CollectMate enables businesses to resolve customer payment issues in a single call, improving customer experience and reducing the need for multiple follow-up calls.
Our clients consistently benefit from:
Affiniti CollectMate uses predictive analytics with 80% accuracy to help manage risks, reduce delinquencies, and boost collections performance.
Tailor recovery strategies for different sectors, from loan collections to lease recoveries, ensuring processes align with your business needs.
Gain a consolidated view of every account, tracking payment violations, updates, and legal actions in one easy-to-use interface.
Stay in control wherever you are with the Affiniti CollectMate mobile app, designed for real-time updates and efficient management on the go.
